WHAT IS THE CURRENCY OF THE PRICES I SEE ON THE SITE?
All prices are in AUD ($).
HOW CAN I ORDER?
Choose your product, select the "Add to cart" option and follow the steps to complete your order. Next, enter your billing information, name, address, and phone number and complete the purchase.
WHAT PAYMENT METHODS ARE ACCEPTED?
The following payment options are available:
- Credit card; Mastercard, Visa, American Express
- Apple Pay
- Google Pay
DO YOU DELIVER WORLDWIDE?
No, currently we only deliver in Australia.
WHAT ARE THE SHIPPING COSTS?
Free shipping.
HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Processing time: Orders are processed within 1 to 2 business days, Monday through Friday.
Processing deadline: We process orders daily until 22:00 (GMT+10:00) Australian Eastern Standard Time (Melbourne, Australia)
Weekend orders: Orders placed on weekends will be processed the next business day.
Estimated delivery time: 5 to 9 business days.
Estimated total delivery time (including processing time): 6 to 11 business days.
Business days: Shipments take place from Monday to Friday.
Notes: Delivery times are estimates and may vary due to external factors such as weather conditions and transportation issues.
CAN I GET A TRACKING NUMBER?
Once the order has been shipped, we will email you your tracking number and information on how to track your order.
CONTACT US
We strive for optimal customer satisfaction. Feel free to contact our specialist customer service team using the contact details below or by filling out the contact form. Your feedback is very valuable to us. We aim to respond within 12 hours.
Brand name: Boutique-Melbourne
Company Address: 189 Queen St, Melbourne, VIC 3000, Australia
Email: support@boutique-melbourne.com
Contact form: Click here
Customer Service Opening Hours: Monday to Friday - 8:00 a.m. to 5:00 p.m.